Dashboard

3
Critical — act now
↑ 1 from yesterday
7
In action queue
4 overdue >24 hrs
11
Monitoring
2 attendance <70%
13
Stable
All contacted <2d
Caseload pressure
34/40 High Consider flagging for supervisor review

Critical — immediate action required

3 patients
⚠ All 3 patients below have breached the 2-day post-discharge contact guideline. Immediate action required.
R. Patel Simulated scenario
Discharged 4 days ago — no contact logged  ·  Missed appointment yesterday  ·  No follow-up action recorded in 28 hrs
4 days no contact Missed appt. No follow-up >24 hrs Escalation breach
  • Day –4
    Discharged from outpatient ward. Contact due within 2 days.
  • Day –2
    ⚑ No contact logged — flagged as delayed
  • Yesterday
    Missed scheduled appointment. No follow-up logged.
  • Today
    ⚑ High-risk — no contact in 4 days + missed appt. ESCALATE
K. Sharma
Discharged 6 days ago — voicemail only, no confirmed contact  ·  2 consecutive missed appointments
6 days — high risk 2× consecutive miss Contact unconfirmed
M. Ali
Pending status for 8 days — no resolution  ·  Escalation flag raised 5 days ago with no logged action
Pending 8 days Escalation idle >5d

Action queue — follow-up needed today

7 patients
Patient Alert Reason Next action
D. Verma Missed appt. 30 hrs ago No follow-up logged after missed appointment
S. Gupta Pending 4 days Flagged pending after failed contact — no resolution
P. Kaur Appt. not confirmed Contacted day 1, no next appointment booked
A. Khan 2nd reschedule Soft disengagement signal — 2 reschedules post-discharge
N. Bose Status check due Last status logged 6 days ago — update required
V. Tiwari Contact day 2 — today Discharged 2 days ago — contact due today per guideline
L. Das Med check overdue Medication review due — not logged since discharge

Monitoring — contacted, watching

11 patients
Contacted day 1
T. Singh
Status check due  ·  Next appt: 3 May (confirmed)
78%
Contacted day 2
R. Nair
Attend rate borderline 62%  ·  Med check due
62%
Stable
F. Ansari
Contacted day 1  ·  Appt. confirmed  ·  Priority normal
91%
Contacted day 1
H. Mehta
Next appt: 6 May  ·  No concerns flagged
84%
Attend risk
S. Yadav
Rolling attendance 66% — watch  ·  1 reschedule
66%

Stable — no action needed

13 patients
B. Mishra ✓
C. Reddy ✓
H. Joshi ✓
I. Pillai ✓
J. Rao ✓
K. Menon ✓
L. Sinha ✓
M. Bhat ✓
N. Chopra ✓
O. Trivedi ✓
P. Arora ✓
Q. Malhotra ✓
R. Saxena ✓